Built by people,
for people
We’re Netigate, a European-born experience management platform helping organisations truly understand the people who matter most: their customers and employees.
Since 2005, we’ve believed that better decisions start with listening. Give every voice value.
Think you’d be a good fit?
1500+
Happy customers
25+
Countries served
130+
Employees
20+
Years experience
Our purpose
Give every
voice value
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Our mission
Inspire action through autentic understanding
of people
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Our purpose
Enriched experience
Empovered people
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Our story:
Why we started Netigate
Imagine basing all your important business decisions on a gut feeling. No data, no statistics, no facts. Just intuition. Back in the 90s, that was the reality for many decision makers and a big frustration for the four friends who later founded Netigate.
So, in 1999 these friends founded a consultancy firm called INCH, helping other businesses to digitalize their employee and customer journeys. One day, a customer asked if it was possible to develop software to collect feedback. That question became the start of Netigate.
On a mission to
understand people
Today, Netigate is on a mission to create a world where there is no disconnect between people’s expectations and actual experiences.
A world where companies not only perfectly “hear” the voices that provide valuable feedback for their business, but where that feedback can be easily and deeply analyzed to provide clear guidance for business decisions.
Basically, a world where real action is inspired through an authentic understanding of people.
See how our solutions can help you
CUSTOMER EXPERIENCE
Understand your
customers
Take control of your customer relationships. Receive in-depth insights on critical touch points.
Employee EXPERIENCE
Understand your
team
Measure employee satisfaction and engagement to drive improvements based on real employee feedback.
Netigate Consulting
Maximize the value of
your VoC & VoE initiatives
Let our inhouse (human) experts get the most insights out of your CX or EX data and projects.
Hear from our people
When I joined as a SDR back in 2018 I could never imagine the journey that would be my current career. I’m very proud of my development and grateful for the trust I’ve been shown along the way.
Head of Communication
The atmosphere in the Frankfurt office is something really special. We all support each other when needed as well as celebrate as a team when we succeed. And, of course, we have a lot of fun together outside of our daily tasks too.
Account Executive
Work at Netigate
Head to our career site to see our open positions and learn more about our culture.
Head to our career site to see our open positions and learn more about our culture.
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