Turning Support Conversations into Actionable Customer Insights

Unlock the Full Potential of Support Conversations

Behind every support ticket is a customer story—and powerful insights waiting to be uncovered. In this live demo, you’ll see how Netigate helps you analyse support conversations and link them with CSAT data to identify recurring issues, reduce manual work, and improve customer satisfaction.

This session is for CX leaders, support managers, and teams looking to close the feedback loop and act on what customers are really saying.

What You’ll Learn:

✅ How to automate support conversation analysis and eliminate manual tagging
✅ How to identify recurring issues and their impact on CSAT
✅ How to link feedback and follow-up actions using Netigate’s Ask AI, tasks, and dashboards

🚀 Join Garen for a quick live demo packed with practical insights and real use cases.

Live Demo Highlights:

• Analyse support conversations without tagging manually
• Filter by agent, team, or issue using CRM and support tool integrations
• Combine CSAT survey results with conversation data for deeper insights
• Use AI to surface recurring problems and assign follow-up actions

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